Careers

Join the New Forest Activities team!

Work with New Forest Activities

 

From outdoor instructors to members of the office team, we offer a variety of job roles and opportunities that are available to enthusiastic and friendly people who would like to join our busy team.

Each year we recruit seasonal staff and run apprenticeship schemes to give successful candidates an opportunity to learn on the job and develop their career. We also look for people who can bring something special to the team for our full time and permanent roles.

Current Vacancies

Join the fun in the forest.

New Forest Activities are looking for someone to join our busy office based in Beaulieu to be part of a small and committed team of people. This role offers great scope to develop your customer service skills while working in a supportive, positive environment. Our office is open 7 days a week and we’re looking for part-time team members to provide weekend and holiday cover.  

All of our staff benefit from:

  • Supportive colleagues with years of experience in the industry, all working in a small business
  • Having a clear progression and training plan to help to grow their potential
  • Working in beautiful and exclusive environments, which provide a real sense of being close to nature
  • Access to some of our equipment and venues for training and fun, with friends and family discounts, so others can join the fun.

 

 

Your role specifics:

  • Part time role from 8hrs per week, covering weekends and school holiday hours.
  • Hourly rate from £7 per hour.
  • Pro-rata holiday pay on top of your agreed hourly wage
  • Weekend cover required May – September
  • Potential for extra hours over the peak summer months.  

What you’ll do:

Working alongside our busy office team, your job is to help us continue to grow New Forest Activities.  This job is the frontline of our customer service provision.  Using a suite of powerful software systems, you’ll be involved in the following as part of the role:

1. Taking and recording the details of incoming phone calls
2. Responding to emails and enquiry forms from our website
3. Booking people onto activities and answering their questions
4. Managing payment transactions
5. Liaising with the activities team to ensure a smooth customer experience
6. Troubleshooting customer issues and feeding back to the senior team
7. Supporting customers and activity staff with elements of our cycle hire provision

How do I apply:

To apply for the job, you’ll need to do two things:

1. Send me a copy of your CV.  Primarily so I have all your contact details, but also so we can verify a little about what you’ve done up to this point.

2. Provide a sentence or two which gives us information on the following:

  •  What experience you have relevant to this position (If none just being confident talking to people is a good start)
  • What skills you have to offer us and those you’d like to develop
  • A hobby or passion you spend time on and what you get from doing this

 

 

If you would like to put yourself forward for an interview, complete the above and send to abi@newforestactivities.co.uk. Likewise, email for more information or with any questions.

 

The post is being advertised until we find the right person. We will contact you with an interview date if we deem you suitable.

 

Thank you for your interest.

Join the fun in the forest.

New Forest Activities are looking for someone to join our growing team. We are based in Beaulieu in the heart of the New Forest National Park.

 

You will be employed to learn and develop valuable skills, whilst supporting our customer service, sales and marketing team. This role offers great scope to develop, working in a busy office alongside a small and committed team of people. The NFA office is open 7-days a week. We’re looking to fill a full-time role, completing a Level 3 Customer Service Specialist Apprenticeship over a 12-18 month period with us.

 

All of our staff benefit from:

 

  1. Supportive colleagues, all working in a small business with a family feel
  2. Having a clear progression and training plan to help to grow their potential
  3. Access to some of our equipment and venues for training and fun, with friends and family discounts, so others can join the fun too

 

What you’ll need to apply:

 

We are looking for a motivated and honest person to join our team. If you fit the following, we’d love to hear from you:

 

  1. Be 18, or 18 during your 1st year with us
  2. Ambitious and keen to learn
  3. Confident around people, face-to-face and on the phone
  4. Comfortable using computers and able to take good notes
  5. Have a minimum English and Maths skills equivalent to GCSE A-C or Level 4-5

 

What you’ll do:

 

Working alongside our busy office team, your job is to help us continue to grow New Forest Activities. This job is the frontline of our customer service provision. Using a suite of powerful software systems, you’ll be involved in the following as part of the role:

 

  1. Taking and recording the details of incoming phone calls
  2. Responding to emails and enquiry forms from our website
  3. Booking people onto activities and answering their questions
  4. Managing payment transactions, financial data inputs and cashing up
  5. Liaising with the activities team to ensure a smooth customer experience
  6. Troubleshooting customer issues and feeding back to the senior team
  7. Supporting customers and activity staff with elements of our cycle hire provision

 

The office is open 7-days a week and you’ll be required to work weekends as standard, sharing this cover with other members of staff. Your working week will be 8 hours per day, 5 days a week. Your rate of pay will start at £4.15ph, with opportunities for this to increase with time served.

 

How do I apply?

 

To apply for the job, you’ll need to do two things:

 

Send in a copy of your CV. Primarily so we have all your contact details, but also so we can verify a little about what you’ve done up to this point.

 

Provide a sentence or two which gives us information on the following:

  1. What experience you have relevant to this position (if none, just being confident talking to people is a good start)
  2. What skills you have to offer us and those you’d like to develop
  3. A hobby or passion you spend time on and what you get from doing this.

If you would like to put yourself forward for an interview, complete the above and send to abi@newforestactivities.co.uk. Likewise, email for more information or with any questions.

 

The post is being advertised until we find the right person. We will contact you with an interview date if we deem you suitable.

 

Thank you for your interest.

Join the fun in The Forest. New Forest Activities are signing up outdoor instructors for the 2021 season.

We are looking for both part-time and full-time activity instructors, starting in March/April until October 2021. You’ll work alongside our senior staff, apprentices and office team to deliver outstanding activities to our customers. We are based in Beaulieu in the heart of the New Forest National Park.

Unfortunately, we are not in a position to provide accommodation for this position.

All our staff benefit from:

  • Supportive colleagues with years of experience in the industry, all working in a small business
  • Having a clear progression and training plan to help to grow their potential
  • Working in beautiful and exclusive environments, which provide a real sense of being close to nature
  • Access to some of our equipment and venues for training and fun, with friends and family discounts, so others can join the fun.


If you’re great with people, hold some industry qualifications and wish to work in The New Forest, check out the two options of work below:

  • Full Time – 6-month contract to start in April 2021 (40 hrs per week). (Middle of March start may be required for training).
  • Part-Time – Weekend & Summer work. Top up your working week with 1 or 2 days a week working in the great outdoors. Ideal for those studying or working elsewhere during the week.


What you’ll need:

We are looking for motivated and honest people to join our team. You’ll deliver a range of outdoor activities around The New Forest. Successful candidates will have some of the following:

  • First Aid Award
  • Paddlesports Instructor (Level 1 BC Coach)
  • Bushcraft Experience
  • BC Personal Performance Award (British Canoe 3* Canoe or Kayak (PPA Canoe or Kayak))
  • British Canoe Coach (Level 2 Coach)
  • ERCA High Ropes Certification
  • ERCA Low Ropes Certification
  • Archery Coach
  • Cycling Guide & Bike Maintenance
  • Experience working with groups in the outdoors


Approx 80% of the Instructor position will be customer-facing; customer service, group management and dealing with clients. 20% of your time you’ll be sorting out equipment, sites and resources for our customers.

How do I get involved?

If you think you’re right for either the part-time work or you’d like to apply for a Summer contract, contact Steve on the email below. We will check references and organise an informal interview either in person or over the phone. You’ll need to complete our in house training to top up any awards you may have. Depending on the value you offer when you start, this period is negotiable in terms of both duration and remuneration.

We pay the National Living Wage for activity leaders. Currently, this is £8.72 per hour + statutory holiday entitlements. You’ll be required to work weekends as standard.

About us

New Forest Activities provide activities for a wide range of customers from families to businesses. The company has been going for over 15 years and we have a great reputation, with many customers returning year on year. The New Forest is a busy National Park and our activities take in this stunning environment to deliver outstanding experiences.

We are also looking for part time activity assistants. Perfect for weekend work for those 16-18 looking to develop their experience, ability and gain some qualifications. In this role, you’ll assist the lead instructors to help deal with the volume of customers we get during busy periods of the year.

How do I apply?

If you would like to put yourself forward for an interview or to find out more contact steve@newforestactivities.co.uk.

Start your adventure in the great outdoors!

At New Forest Activities we offer an Outdoor Instructor Apprentice scheme lasting 12 months. Each year we give three lucky people a kick start into the fabulous world of outdoor activities.

What you’ll need:

We are looking for motivated and honest young people. We can take both school leavers and those a bit older and wiser looking for a new opportunity. Being over 18 will be an advantage as many of the awards are not valid until you reach this age. We do take one 16-year-old each year. You’ll need:

  • Key skills at C or above. This can be done alongside your placement
  • Be fit enough to take on the role of an activity leader
  • You’ll need to be a motivated, honest and confident person
  • Experience in outdoor activities will be an advantage

You’ll be expected to become a strong member of our activities team, we are looking for motivated people with a passion for the outdoors. 80% of any instructor position will be customer-facing; customer service, group management and dealing with clients will be key areas of the position.

 

What’s involved?

You’ll complete a level 3 Apprenticeship Industry Standard in outdoor activities. Your year’s apprenticeship can be flexible and will continue for 12 months from your start date. The apprenticeship scheme will involve:

  • 40 hours per week across 5 days
  • £4.15 per hour
  • Working most weekends
  • 28 days holiday

 

Depending on your ability, experience and motivation you’ll have the chance to complete or work towards the following. These will be signed off and certified towards the end of your year’s apprenticeship once you have completed all the various elements of the awards.

  • First Aid
  • Battlefield LIVE Marshall Training and Assessment
  • PPA Sea, Canoe and Touring
  • Foundation Safety and Rescue
  • British Canoeing Paddlesport Instructor Award
  • ERCA High and Low Ropes Instructor
  • Archery GB Award
  • Bike Maintenance

 

Those joining with existing awards and qualifications may have the option of completing:

  • ERCA High Ropes Rescuer
  • Level 2 Paddle Sports Coach
  • 4 Star Sea Kayak Training and Assessment

 

What you’ll get:

An apprenticeship with New Forest Activities will provide you with a great start into the world of outdoor adventure activities. Through hands-on experience on the job, the key benefits of being an apprentice include:

  • Earn a salary while you learn the responsibilities and roles of outdoor professionals
  • Receive training and assessments in industry qualifications
  • Support as you learn and train
  • Responsibility
  • Future prospects
  • Earning while you’re learning

 

Apprentices do a real job, so you’re paid while you learn.

 

Training and assessments:

You’ll learn on the job, building up knowledge and skills, gaining qualifications and earning money all at the same time. You work towards a work-based qualification such as an (NVQ) and other nationally recognised qualifications.

There will be an intensive training period through the winter. It will be cold and wet and you’ll be expected to develop your skills and ability ready for groups and activities in March.

 

Support during training:

We will support you during training and it’s always our aim to help you throughout as the course will be challenging. It’s our job to make sure you have the correct training in order to carry out your duties as part of the New Forest Activities team. We have NVQ assessors in-house to help you understand both the written and practical side of the apprenticeship.

 

A word of warning:

To complete an apprenticeship you must satisfy the requirements for your key skills (Maths, English and Science GCSE’s, C grade or higher).

This is not an easy option for those fed up with teachers and education. You’ll be expected and paid to work hard and learn. Missing days, arriving late and not doing what you’ve been trained to do won’t simply get you a detention.

Please note, this apprenticeship does not include accommodation.

For those who feel that hard work, long days and working in all weather in the glorious outdoors could be for them, get in touch.

 

How do I apply?

If you would like to put yourself forward for an interview or to find out more contact steve@newforestactivities.co.uk

 

Start your journey making films and creating content!

This role is something a little extra special, so we’re looking for someone special too!

At New Forest Activities we are offering an amazing opportunity for a keen and creative young person. We recognise that as a business, it’s important for us to document what we do and then share it with our audience.

As we grow, our in-house team needs support to achieve this. That’s why we’ve created an apprentice role as a Junior Content Producer. The successful applicant will be employed full-time, gaining a Level 3 Apprentice award over the first 12 months.

Marketing is changing, with video and content fast becoming the #1 thing businesses need to be turning their hands to. Be part of this revolution and learn your craft within a business that sells fun!

You will be employed to learn and develop valuable skills, however, a passion for video and an outgoing personality will be extremely helpful. You will get a first-hand insight into how businesses are grown and run from an entrepreneurial perspective.

The NFA business is open 7 days a week. You’ll work full-time, completing a Level 3, Junior Content Producer Apprenticeship over a 12-18 month period with us. We are based in the village of Beaulieu in the heart of the New Forest National Park. This is where you shall be based (this is not a remote working role).

 

All our staff benefit from:

  • Supportive colleagues, all working in a small business with a family feel
  • Having a clear progression and training plan to help to grow their potential
  • Access to some of our equipment and venues for training and fun, with friends and family discounts, so others can join the fun.

 

What you’ll need to apply:

We are looking for a motivated and honest person to join our team. If you fit the following, we’d love to hear from you:

  • Ambitious and keen to learn
  • Confident around people, face to face and on the phone
  • Some experience with video creation, editing and publishing on social media platforms
  • Good use of language and keen to learn about digital marketing
  • Comfortable using computers and able to take good notes
  • An ability to work effectively both individually and collaboratively as part of a team
  • Have a minimum English and Maths skills equivalent to GCSE A-C or Level 4-5

 

What you’ll do:

Working alongside the Directors and staff team, completing your apprenticeship will allow us to continue to grow New Forest Activities as a brand. This apprenticeship is about giving you the knowledge, skills, and behaviours to document the journey of our business, from an inside perspective.

During the apprenticeship you will be required to:

  • Use a range of video recording devices to capture the businesses journey
  • Create storyboards and scripts for future projects or content
  • Edit and cut videos to create compelling stories which add value to our community
  • Plan, develop and create a whole host of engaging digital content for our audiences including, web, email and blog posts
  • Post and engage on social media platforms, helping our community to understand our core values and how we can help them
  • Learn how to build and promote a business using a proven marketing system
  • Support the office team at busy times to ensure all our customers are looked after
  • Supporting customers and activity staff with elements our activity provision

 

The office is open 7 days a week and you will be required to work weekends as standard, sharing this cover with other members of staff.

Your working week will be 8 hours per day, 5 days a week.

We pay £4.15 per hour initially, with a review on completion of your first six months with us. We are only offering this position at apprentice level at this time.

 

How do I apply?

To apply for the job, you’ll need to do two things:

  1. Send in a copy of your CV. Primarily so we have all your contact details, but also so we can verify a little about what you have done up to this point.
  2. Send us a video or some interesting content about yourself, in which you tell us:
  • Something about any experience you have relevant to this position
  • What skills you would like to develop
  • A hobby or passion you spend time on and what you get from doing this

 

Please note: If you possess a university degree in a similar field and/or topic to the Junior Content Producer Apprentice role, you will not be eligible to apply.

If you would like to put yourself forward for the next stage, complete the above and send to matt@newforestactivities.co.uk. Likewise, email for more information or with any questions.