Careers

Join the 2018 New Forest Activities team!

Work with New Forest Activities

From outdoor instructors to members of the office team, we offer a variety of job roles and opportunities that are available to enthusiastic and friendly people who would like to join our busy team.

Each year we recruit seasonal staff and run apprenticeship schemes to give successful candidates an opportunity to learn on the job and develop their career. We also look for people who can bring something special to the team for our full time and permanent roles.

For 2018 we are looking for fantastic people to fill the following roles;

  • Activities Instructor (Seasonal – full time, May – Nov)
  • Activities Assistant (part time holidays & weekends, year round)
  • Outdoor Activities Apprentice (full time, 12 month contract)

Register your interest in a position with New Forest Activities by contacting rich@newforestactivities.co.uk.

Current Vacancies

Join the fun in the forest. New Forest Activities are signing up outdoor instructors for the 2018 season.

We are looking for both part time and full time activity instructors starting in May working until October 2018. You’ll work alongside our senior staff, apprentices and office team to deliver fantastic activities to our customers. We are based in Beaulieu Village in the heart of the New Forest National Park.

If you’re great with people, hold some industry qualifications and wish to work in The New Forest check out the two options of work below;

Full Time – 7 month contract starting in May 2018 (40 hrs per week).

Part Time – Weekend & summer work. Top up your working week with 1 or 2 days a week working in the great outdoors. Ideal for those studying or working elsewhere during the week.

What you’ll need

We are looking for motivated and honest people to join our team. You’ll deliver a range of outdoor activities around The New Forest. Successful candidates will have some of the following.

  • Level 1 paddle sports coach
  • Level 2 paddle sports coach
  • ERCA high and low ropes
  • First Aid award
  • Archery coach
  • Cycling guide & bike maintenance
  • Experience working with groups in the outdoors

 

80% of the instructor position will be customer facing; customer service, group management and dealing with clients will be key areas of the role. 20% of your time you’ll be sorting out equipment, sites and resources for our customers.

Sound like a role you’d be interested in? To apply or register your interest contact rich@newforestactivities.co.uk

 

 

 

 

At New Forest Activities we offer an Outdoor Instructor Apprentice Scheme lasting 12 months. Each year we give three lucky people a kick start into the fabulous world of outdoor activities. You’ll earn as you learn and gain industry qualifications along the way.

What you’ll need

We are looking for motivated and honest young people. We can take both school leavers and those a bit older and wiser looking for a new opportunity. Being over 18 will be an advantage as many of the awards are not valid until you reach this age. We do take one 16 year old each year. You’ll need.

  • Key skills at C or above (This can be done alongside your placement)
  • Be fit enough to take on the role of activity leader
  • You’ll need to be a motivated, honest and confident person
  • Experience in outdoor activities will be an advantage

 

You’ll be expected to become a strong member of our activities team, we are looking for motivated people with a passion for the outdoors. 80% of any instructor position will be customer facing; customer service, group management and dealing with clients will be key areas of the position.

Sound like a role you’d be interested in? To apply or register your interest contact rich@newforestactivities.co.uk.

 

 

 

 

New Forest Activities are signing up outdoor activity assistants for the 2018 season.

We are looking for junior staff to assist lead instructors in the delivery of brilliant experiences for our customers. You’ll contribute to the smooth running of canoeing, kayaking, archery, cycling, battlefield LIVE & ropes course activities. We often have activity assistants who specialise in an area they find particularly interesting.

What you’ll need

We are looking for motivated and honest young people to join our team. You’ll help deliver a range of outdoor activities around The New Forest. You’ll need to be 16-18 and successful candidates will have some of the following;

  • Outdoor Qualifications (2 star, FSRT etc.)
  • Experience working with people / public
  • References
  • First aid certificate

 

We often give the opportunity for people to gain some of the above in return for volunteering.

80% of the instructor position will be customer facing; customer service, group management and dealing with clients will be key areas of the role. 20% of your time you’ll be sorting out equipment, sites and resources for our customers.

Sound like a role you’d be interested in? To apply or register your interest contact rich@newforestactivities.co.uk

 

 

 

 

We’re looking for candidates to fill the following roles to assist with the daily running of the New Forest Activities booking office:

Full Time Office Apprentice (40 hours per week, 16-18 years)

Part Time Office Assistants (16-20 hours per week depending on availability)

You’ll contribute to the smooth running of the office including taking bookings, answering the phone and providing excellent customer service during the week and weekends. We are looking for motivated and honest young people to join our office team. Successful candidates will have the following job responsibilities:

  • Updating and managing our booking system on a day-day basis, including production of course reports for instructors
  • Updating and managing Capsule (CRM) daily as per booking process. End of month/weekly reports to include checking tags, task lists etc
  • Dealing with customer enquiries over the phone, via email and walk in customers
  • Knowledge of Word, Excel and the Google Suite is preferable. We’re a local information point so knowledge of the local area will be beneficial as well
  • Promoting and selling our activities, vouchers and membership deals
  • Cleaning, opening and shut down office procedures. Reporting any maintenance needs to your line manager. Maintaining a clean and productive working environment, both digital & physical
  • Covering the cycle hire and other office roles as required due to absence or low staffing levels
  • Be aware of local events and impacts on customer travel times etc e.g. The New Forest Show
  • Ensure customer refunds or disputes are dealt with quickly and professionally and passed to your line-manger when support is required
  • Liaising with external sites and suppliers e.g. Catering, CET, Sopley Lakes etc if bookings require it

 

Overall responsibilities of working for New Forest Activities

  • To consider and ensure the safety of yourself and others at all times
  • Promote our sustainable use of the outdoors to clients and the New Forest Activities team
  • To adhere to all relevant sections of New Forest Activities’ written policies and those laid out by law
  • To ask for clarification and advice on any aspect of the business or task
  • To conduct oneself in a manner befitting that of a NFA employee
  • Strive to improve your knowledge and performance, aspiring to be the best you can be

 

Sound like a role you’d be interested in? To apply or register your interest contact hayley@newforestactivities.co.uk