Careers

Join the New Forest Activities team!

Work with New Forest Activities

From outdoor instructors to members of the office team, we offer a variety of job roles and opportunities that are available to enthusiastic and friendly people who would like to join our busy team.

Each year we recruit seasonal staff and run apprenticeship schemes to give successful candidates an opportunity to learn on the job and develop their career. We also look for people who can bring something special to the team for our full time and permanent roles.

Two New Forest Activities staff members

Current Vacancies

Join the fun in the forest!

New Forest Activities are looking for someone to join our growing team. We are based in Beaulieu in the heart of the New Forest National Park.

You will be employed to learn and develop valuable skills, whilst supporting our customer service, sales and marketing team. This role offers great scope to develop, working in a busy office alongside a small and committed team of people. The NFA office is open 7-days a week. We’re looking to fill a full-time role, completing a Level 3 Customer Service Specialist Apprenticeship over a 12-18 month period with us.


All of our staff benefit from:

  1. Supportive colleagues, all working in a small business with a family feel
  2. Having a clear progression and training plan to help to grow their potential
  3. Access to some of our equipment and venues for training and fun, with friends and family discounts, so others can join the fun too

What you’ll need to apply:

We are looking for a motivated and honest person to join our team. If you fit the following, we’d love to hear from you:

  1. Ambitious and keen to learn
  2. Confident around people, face-to-face and on the phone
  3. Comfortable using computers and able to take good notes
  4. Have a minimum English and Maths skills equivalent to GCSE A-C or Level 4-5
  5. Applicants must be able to drive as travel between sites may sometimes be required

What you’ll do:

Working alongside our busy office team, your job is to help us continue to grow New Forest Activities. This job is the frontline of our customer service provision. Using a suite of powerful software systems, you’ll be involved in the following as part of the role:

  1. Taking and recording the details of incoming phone calls
  2. Responding to emails and enquiry forms from our website
  3. Booking people onto activities and answering their questions
  4. Managing payment transactions, financial data inputs and cashing up
  5. Liaising with the activities team to ensure a smooth customer experience
  6. Troubleshooting customer issues and feeding back to the senior team
  7. Supporting customers and activity staff with elements of our cycle hire provision

The office is open 7-days a week and you’ll be required to work weekends as standard, sharing this cover with other members of staff. Your working week will be 8 hours per day, 5 days a week. Your rate of pay will start at £4.30ph, with opportunities for this to increase with time served.


How do I apply?

To apply for the job, you’ll need to do two things:

Send in a copy of your CV. Primarily so we have all your contact details, but also so we can verify a little about what you’ve done up to this point.

Provide a sentence or two which gives us information on the following:

  1. What experience you have relevant to this position (if none, just being confident talking to people is a good start)
  2. What skills you have to offer us and those you’d like to develop
  3. A hobby or passion you spend time on and what you get from doing this.

If you would like to put yourself forward for an interview, complete the above and send to hayley@newforestactivities.co.uk. Likewise, email for more information or with any questions.

The post is being advertised until we find the right person. We will contact you with an interview date if we deem you suitable.

Thank you for your interest.

Activity Instructor positions for 2022 (March - October).

Join the fun in The Forest. New Forest Activities are signing up Outdoor Instructors for the 2022 season.

We are looking for both part-time and full-time activity instructors, starting in March/April until October 2022. You’ll work alongside our senior staff, apprentices, and office team to deliver outstanding activities to our customers. We are based in Beaulieu in the heart of the New Forest National Park.

Unfortunately, we are not able to provide housing accommodation for this position, but we may be able to accommodate camping in your own campervans or tents on our campsite.

All our staff benefit from:

  • Supportive colleagues with years of experience in the industry, all working in a small business
  • Having a clear progression and training plan to help to grow their potential
  • Working in beautiful and exclusive environments, which provide a real sense of being close to nature
  • Access to some of our equipment and venues for training and fun, with friends and family discounts, so others can join the fun!


If you’re great with people, hold some industry qualifications and wish to work in The New Forest, check out the three options of work below:

  • Full Time Season Contract – 6-month contract to start in April 2022 (40 hrs per week). (Middle of March start may be required for training)
  • Full Time Summer Contract – From June to September (40 hrs per week)
  • Part-Time – Weekend and summer work. Top up your working week with 1 or 2 days a week working in the great outdoors. Ideal for those studying or working elsewhere during the week.

What you'll need:

We are looking for motivated and honest people to join our team. You’ll deliver a range of outdoor activities around The New Forest. Successful candidates will have some of the following:

  • First Aid Award
  • Paddlesports Instructor (Level 1 BC Coach)
  • Paddlesports Leader
  • BC Personal Performance Award (British Canoe 3-Star Canoe or Kayak (PPA Canoe or Kayak))
  • British Canoe Coach (Level 2 Coach)
  • ERCA High Ropes Certification
  • ERCA Low Ropes Certification
  • Archery Coach
  • Cycling Guide and Bike Maintenance
  • Experience working with groups in the outdoors

Approx 80% of the instructor position will be customer-facing; customer service, group management and dealing with clients. 20% of your time you’ll be sorting out equipment, sites, and resources for our customers.


How do I get involved?

If you think you're right for either the part-time work or you’d like to apply for a summer contract, contact Steve on the email below. We will check references and organise an informal interview either in person or over the phone. You’ll need to complete our in-house training to top up any awards you may have. Depending on the value you offer when you start, this period is negotiable in terms of both duration and remuneration.

We pay the National Living Wage for activity leaders. Currently, this is £9.50 per hour from April the 1st, plus statutory holiday entitlements. You’ll be required to work weekends as standard.


About us

New Forest Activities provide activities for a wide range of customers from families to businesses. The company has been going for over 15 years and we have a great reputation, with many customers returning year on year. The New Forest is a busy National Park, and our activities take place in this stunning environment where we deliver outstanding experiences.

We are also looking for part time activity assistants. Perfect for weekend work for those 16-18 years looking to develop their experience, ability and gain some qualifications. In this role, you’ll assist the lead instructors to help deal with the volume of customers we get during busy periods of the year.


How do I apply?

If you would like to put yourself forward for an interview or to find out more, please contact Steve at steve@newforestactivities.co.uk.